Communication
Community Platform Glossary: The Terms That Actually Matter
A plain-English community platform glossary covering membership, engagement, event, communication, money and software terms as membership organizations really use them.
Category: Communication
Newsletters, announcements, messaging and reaching every member without an algorithm in the way.
Communication
PTA Communication: How to Reach Every Family, Not Just the Facebook Group
A practical PTA communication plan: which channel does which job, why messages break down, how to reach families no digital…
Communication
Why Your Members Never See Your Announcements
Members not seeing announcements is almost always diagnosed wrong. The four channels, how each one leaks, and how to find…
Communication
Email Open Rates for Small Organizations: What Is Normal and What Is Broken
The biggest nonprofit benchmark study stopped reporting open rate entirely. What the published figures say, why they are inflated, and…
Communication
What Facebook Group Reach Actually Is in 2026
Meta has never published an organic reach figure for Facebook Groups, and since 2024 nobody outside Meta can calculate one.…
Communication
Preparing Your Community for Crisis: 4 Communication Management Best Practices
Smart Summary: Here’s What This Blog on Communication Management During Crisis Will Explore: ▶ Leading Communities in Times of CrisisEffective community…
Communication
How to Start a Community Newsletter (+ Examples)
Want to start a community newsletter? Here's 5 winning steps that build engagement, trust, and lasting connections in your community!
Communication
Community Notifications: 6 Tips to Engage Members Without Overwhelming Them
Tired of losing members due to notification overload? Learn how to optimize your community notifications for better engagement without overwhelming…