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Category: Community Building

The craft of growing and sustaining an engaged community.

community platform glossary: a wall of unmarked drawers beside the same drawers with labels
Communication

Community Platform Glossary: The Terms That Actually Matter

A plain-English community platform glossary covering membership, engagement, event, communication, money and software terms as membership organizations really use them.

how to run a community meeting: a crowded table where everyone talks at once beside a small circle watching one decision written down
Community Building

How to Run a Community Meeting People Will Come Back To

How to run a community meeting: the agenda, the three roles in the room, closing a decision properly, handling the…

alumni chapter engagement: three busy lit platforms among five dark empty ones
Community Building

Alumni Chapter Engagement: Why Chapters Go Quiet and How to Keep Them Running

Why alumni chapters go dormant, whether to run them centrally or locally, how to define the chapter leader role, and…

volunteer run organization: one person carrying everything at the front of a line while others walk up empty handed
Community Building

Running an Organization When Nobody Is Paid

A volunteer run organization fails in ways a staffed one does not, and almost none of them are about commitment.…

10 Signs You Need a Community Engagement Platform Built for Discovery, Not Algorithms
Community Building

10 Signs You Need a Community Engagement Platform Built for Discovery, Not Algorithms

A modern community engagement platform must support more than communication and events. It must help people discover the organizations and…

7 Ways Community Engagement ROI Proves Your Platform Is Either Working or Failing
Community Building

7 Ways Community Engagement ROI Proves Your Platform Is Either Working or Failing

Community engagement ROI is one of the hardest metrics for organizations to define, track, and justify. This article explains why…

Community engagement strategies: three groups lit differently against a city skyline, with one person standing apart
Community Building

Community Engagement Strategies That Fit the Group You Actually Have

Community engagement strategies chosen by the state your group is in, plus a one-year plan a volunteer-led organization can finish.

What Community Discovery Really Means And Why Every Organization Needs It
Community Building

What Community Discovery Really Means And Why Every Organization Needs It

Most people do not fail to engage with communities because they are uninterested. They fail to engage because they never…

Why community engagement fails: a steep ramp only one member climbs while three others wait at the bottom
Community Building

Why Community Engagement Fails, and How to Tell Which Problem You Have

Seven structural reasons community engagement fails, and a six-question diagnostic to find which one is yours.

Engagement system
Community Building

Designing an Engagement System in 5 Effective Steps That Guides People

Learn to design an effective engagement system that guides members clearly to participate, contribute, and grow in your community.