
Community Platform Glossary: The Terms That Actually Matter
A plain-English community platform glossary covering membership, engagement, event, communication, money and software terms as membership organizations really use them.
The craft of growing and sustaining an engaged community.

A plain-English community platform glossary covering membership, engagement, event, communication, money and software terms as membership organizations really use them.

How to run a community meeting: the agenda, the three roles in the room, closing a decision properly, handling the…

Why alumni chapters go dormant, whether to run them centrally or locally, how to define the chapter leader role, and…

A volunteer run organization fails in ways a staffed one does not, and almost none of them are about commitment.…

A modern community engagement platform must support more than communication and events. It must help people discover the organizations and…

Community engagement ROI is one of the hardest metrics for organizations to define, track, and justify. This article explains why…

Community engagement strategies chosen by the state your group is in, plus a one-year plan a volunteer-led organization can finish.

Most people do not fail to engage with communities because they are uninterested. They fail to engage because they never…

Seven structural reasons community engagement fails, and a six-question diagnostic to find which one is yours.

Learn to design an effective engagement system that guides members clearly to participate, contribute, and grow in your community.