Communication
Community Platform Glossary: The Terms That Actually Matter
A plain-English community platform glossary covering membership, engagement, event, communication, money and software terms as membership organizations really use them.
Author: Kannect Media
Community Building
How to Run a Community Meeting People Will Come Back To
How to run a community meeting: the agenda, the three roles in the room, closing a decision properly, handling the…
Community Building
Alumni Chapter Engagement: Why Chapters Go Quiet and How to Keep Them Running
Why alumni chapters go dormant, whether to run them centrally or locally, how to define the chapter leader role, and…
Communication
PTA Communication: How to Reach Every Family, Not Just the Facebook Group
A practical PTA communication plan: which channel does which job, why messages break down, how to reach families no digital…
Community Building
Running an Organization When Nobody Is Paid
A volunteer run organization fails in ways a staffed one does not, and almost none of them are about commitment.…
Communication
Why Your Members Never See Your Announcements
Members not seeing announcements is almost always diagnosed wrong. The four channels, how each one leaks, and how to find…
Communication
Email Open Rates for Small Organizations: What Is Normal and What Is Broken
The biggest nonprofit benchmark study stopped reporting open rate entirely. What the published figures say, why they are inflated, and…
Communication
What Facebook Group Reach Actually Is in 2026
Meta has never published an organic reach figure for Facebook Groups, and since 2024 nobody outside Meta can calculate one.…
Memberships
How to Collect Membership Dues Without Chasing People
Chasing happens because the renewal date lives in a person and paying is a separate errand. The four mechanics that…
Compare
Neighborhood and Civic Group Tools That Are Not Facebook
Six options for neighborhood associations and civic groups with prices and payment fees read off each vendor own page on…