The 90-9-1 Rule of Community Participation: How to Engage More of Your Members
If you’ve ever managed an online community, you’ve probably noticed a familiar pattern. A handful of members are highly active, posting updates, starting discussions, and creating content. A slightly larger group likes, comments, and interacts occasionally. But the vast majority? They stay silent, observing but never engaging. This isn’t just something you’ve imagined—it’s a well-documented […]